NBC improves your internet banking facilities / NBC yaboresha huduma za mtandao wa kibenki wa internet kwa wateja
Dear Customer,
NBC value you as a customer and we always keep your best interest at heart. We are all aware of the threats in using the internet and we have therefore decided to upgrade our internet banking facilities with the latest security technologies to protect you from these abusive threats.
The new approach will require you to use a new piece of hardware (e-token that fits any USB port) and additional software in order to use our internet banking facility. You will appreciate that we need to protect you – our valued customer – and therefore would appreciate your response with the required information below. On receipt of your information we will distribute the required items and the instructions of how to setup the new authentication to your NBC branch. Unfortunately the main signature of the account will have to collect the named items from the branch so that we could ensure that nobody else has access to your account.
We would like to urge you to respond at your earliest convenience as we will be launching our new internet banking system on 8th March 2010.
We require the following information from you to be sent to ebanking@nbctz.com
1. Company name
2. Company physical address
3. Account number(s)
4. Names of the main signatories of your account and their contact details
5. Account domicile branch (you will be required to collect your etokens from this branch)
6. Names of all existing internet banking users of your account and their email addresses
You can also contact us using +255222122012 for further information.
Thank you for your continued support and understanding to assist us in improving our services to you.
Kind regards
Johan Vermaas
Head of Retail Banking
NBC Limited
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Mpendwa Mteja
NBC inakuthamini sana wewe kama mteja na ndio maana tunakufikiria zaidi tunapokuwa tunataka kuboresha huduma zetu. Sote tunafahamu hatari zinazoweza kutokea kwa kutumia mtandao wa internet na ndio maana tumeona ni vyema kuimarisha huduma zetu za kibenki kwa njia ya mtandao kwa kutumia teknolojia ya kisasa kabisa ili kuhakikisha unapata usalama wa uhakika zaidi ili kuepuka vitisho vyovyote vinavyoweza kuwepo.
Utaratibu huu mpya utakulazimu utumie kifaa maalum kipya (e-tokens) ambacho kinaingia kwenye tundu la USB yoyote pamoja na programu nyingine ya ziada ili uweze kutumia huduma hii ya kibenki kwa njia ya mtandao. Tunafanya haya yote kwa vile tunapenda kukulinda—wewe mteja wetu tunayekuthamini—kwa sababu hiyo basi tungeshukuru sana kama tukipata taarifa zifuatazo kutoka kwako. Tutakapopata taarifa zako tutakupatia kila kinachohitajika pamoja na maelekezo ya jinsi ya kujiunga upya na huduma hii kwenye tawi lako la NBC.
Ila muweka sahihi mkuu kwenye akaunti ndiye atakayetakiwa kuchukua hivi vitu kutoka kwenye tawi la benki.
Tunependa kuwashauri kutupatia maoni yenu mapema iwezekanavyo kwa vile tutazindua huduma hii mpya ya mfumo wa kibenki kwa njia ya mtandao mnamo tarehe 8 Machi 2010.
Tungependa mtutumie taarifa zifuatazo kwenda barua pepe hii: ebanking@nbctz.com
1. Jina la kampuni yako
2. Anwani ya kampuni
3. Namba ya akaunti yako/zako
4. Majina ya wanaoruhusiwa kutumia akaunti pamoja na maelezo ya anwani na namba zao za simu
5. Tawi la benki ulikofungulia akaunti yako (utatakiwa kufuata token zako kwenye tawi hili)
6. Majina ya watumizi wote wa huduma ya internet banking iliyoko kwenye akaunti yako/zako, pamoja na anwani zao za barua pepe.
Wasiliana nasi kupitia namba hii ya simu +255-22-2122012 endapo utahitaji msaada au maelezo zaidi.
Asante sana kwa kuendelea kuonyesha ushirikiano na uelewa katika kutuwezesha kukuhudumia vizuri zaidi.
Johan Vermaas
Head of Retail Banking
NBC Limited
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