National Bank of Commerce

Retail

Corporate

Important: Online Fraud

As of 22 May 2013
Spot	Buying	Selling
USD	1,590.17	1,655.17
EUR	2,012.78	2,163.32
GBP	2,370.06	2,534.51
AUD	1,507.54	1,620.65

HAJJ CAMPAIGN TERMS & CONDITIONS

TERMS AND CONDITIONS

1 All people entering this promotional competition (the entrants) agree that the competition rules as set out in these terms and conditions are binding on them.

2 The organiser of this promotional competition is NBC. (For purposes of this promotional competition “NBC” means National Bank of Commerce Limited [registration number 32700], all subsidiaries and associates of NBC Limited and the ultimate holding company of the NBC Limited, its subsidiaries and associates.)

3 The entrant acknowledges that he/she has been given enough time to read these terms and conditions. The entrant is aware of all the terms printed in bold.

RULES OF THE COMPETITION

4 This promotional competition starts on 05 July 2012 and ends on 13 September 2012 (the competition period).

5 In order to qualify as an entrant –

5.1 the entrant must live in the United Republic Tanzania;

5.2 the entrant must provide correct and full personal contact details, as required;

5.3 The entrant will need to ;

5.3.1 Swipe their NBC Islamic Banking Debit Visa card at any point of sale for transactions, which will grant them an entry into the draw every time they swipe.

OR5.3.2 Use their NBC Islamic Banking Debit Visa card at any NBC ATM countrywide, which will grant them an entry into the draw every time they transact.

6 NBC, its directors, members, partners, employees, agents or consultants, the suppliers of goods or services in connection with this promotional competition and their respective spouses, life partners, business partners or immediate family members are not permitted to participate in this promotional competition.

7 Customers service fees deposits or profits from the Mudarabah pool (if applicable) will not be used for the payment of the prize. It is solely a gift from NBC Islamic Banking.

8 The prize includes 2 travel packages for two to Mecca for Hajj for the entrant and his/her partner from Tawheed Development Network. Each travel package is valued at US$4300.00 per person and a copy of the Tawheed Development Network booking conditions for the Tawheed Development Network Hajj package is attached hereto. The prize for the winner and his/her partner includes the following: · Airfare in Economy class on Yemenia Airlines· Special tents while in Mina· Airport taxes and fuel surcharges· Visa and Transfer fees for Saudi Arabia· Meals Inclusive· 9 Days in Madinah at the Qasir bin Nassir Hotel and 14 days in Mecca at the Imaarah Hotel · Winner’s NBC account will be loaded with TZS 500,000 per person

9 The winner and his/her partner must be available to take up the prize before the end of September 2012. Should the winner choose not to bring a partner to accompany him/her, the winner will not be reimbursed for the costs of the partner. Should the winner be unable to take up the prize during the mentioned period, he/she will forfeit the prize.

10 The prize excludes the following:

10.1. All items of a personal nature e.g. Laundry, phone calls, drinks, Meals not specified (lunch and dinner); and

10.2. Travel Insurance

11 In the event that the prize winner is non muslim the package would be redeemable for a travel package from Bon Voyage Travel for the entrant and his/her partner valued at US$ 4300.00 per person. The prize is limited to available destinations offered by Bon Voyage travels at the time the winner redeems the prize. The prize includes a travel cash valued at TZS 500,000 per person.

12 The winner will be randomly chosen from all qualifying entrants by a registered auditor, chartered accountant, admitted attorney, commissioner of oaths or advocate and by means of a lucky draw to take place at the premises of NBC Bank Ltd. Head office, situated at Samora Drive/Azikiwe Street, Dar es salaam on 13th September 2012.

13 Entrants do not have to pay anything to be able to participate in the promotional competition.

14 Prizewinners will be contacted telephonically between 13^th- 20^th September 2012. If a selected winner does not answer his/her landline and/or mobile phone, NBC will leave a message on the prizewinner’s landline or mobile phone (if possible). NBC undertakes to try at least three (3) times on three (3) consecutive days to notify the prizewinners telephonically. If NBC cannot get hold of a prizewinner telephonically or cannot leave a message telephonically, NBC will send a notice to the contact details (i.e. via sms, e-mail or post) provided by the entrant.

15 NBC will request the prizewinners to visit our Head office or Regional Branch within 1 week after NBC has informed them.

16 When prizewinners accept their prize, they may choose not to be identified and may refuse to have their photograph taken and published in printed media or to appear on radio and television.

17 If the prizewinner has given his written consent, NBC has the right to publish the winner's name and photographs (at no fee) in any advertising, promotional, print, point-of-sale or public relations material. The nature of these publications will be determined at the sole discretion of NBC, for a period of twelve (12) months from the date of the lucky draw.

18 Unless NBC has been clearly negligent or intended to act in a fraudulent manner, NBC is not liable in any way for any direct or indirect loss or damage because of an entrant or prizewinner’s participation in the promotional competition.

19 If NBC cannot continue with the promotional competition for any reason beyond its reasonable control or if it is required by any regulatory terms or applicable law, NBC may end the promotional competition on condition that – 18.1 no prize winners have been determined; and18.2 reasonable notice has been given beforehand to all entrants.

20 If the promotional competition is ended as set out in 19 above, no entrant will have any claim of any nature whatsoever against NBC, unless NBC has been clearly negligent or intended to act in a fraudulent manner.

21 The prize –

21.1. cannot be transferred and will only be handed over if all details given are factually correct;

21.2 will not be exchanged for cash amounts or for any prize other than the prize offered in this competition;

21.3 may be replaced by another prize of the same commercial value if the original prize is not available for any reason beyond NBC’s reasonable control.

22 Once the prize has been handed over in terms of these rules, the results of the promotion are final in all respects and no correspondence will be allowed.

NOTICE TO OUR CUSTOMERS - UPDATING OF ACCOUNT INFORMATION

11 Mar 2013: Following instructions from Bank of Tanzania (BOT), National Bank of Commerce (NBC) would like to remind all their customers who have not updated their account details to do so before 14/03/2013 to avoid deactivation of their accounts.

NBC Hands over Secondary School Library Building in Lindi

13 Dec 2012: THE National Bank of Commerce (NBC) has this weekend handed over a library building to Angaza Secondary School�s administration in Lindi Region as part of the banks Corporate Social Investment (CSI) initiatives. Speaking during a brief ceremony held at the schools compound, NBCs Managing Director Mr. Lawrence Mafuru said that education is one of the banks priority areas in its social responsibility agenda. Six library buildings with a total cost of TZS 70m/- have already been renovated at different secondary schools in Tanzania and will soon be handed over to the respective schools administrations.

NBC Launches Leadership in action, I CARE, Campaign

20 Nov 2012: NBC yesterday launched a customer service campaign which will stretch to the end of November and involve the entire NBC Leadership team. The campaign known as Leadership in action, I CARE, focuses on improving service provision to NBC customers. It is a service focus day for the NBC Leadership Team.

NBC WRAPS UP DABO MSHIKO CAMPAIGN WITH 10 FINAL WINNERS

17 Oct 2012: The National Bank of Commerce (NBC) yesterday rewarded the final round of winners of the Dabo Mshiko deposit campaign which has been running countrywide since July 18th 2012 and has seen 30 lucky winners double their deposits. The Handover was done at the NBC Head Office, where four lucky winners from Dar were given their prize money, while others from upcountry branches were rewarded at their respective branches. This round saw winners emerging from Mwanza, Tanga as well as Songea Regions.

NBC Managing Director, Lawrence Mafuru reinstated after probe

08 Oct 2012: On 19th July 2012, the Board of Directors of the National Bank of Commerce announced that Mr Lawrence Mafuru, the Managing Director of National Bank of Commerce had been requested and accepted to go on leave in order to allow investigations into irregularities allegedly perpetrated at the Bank. The allegations which originated from a whistleblower report raised issues around irregular governance practices, fraud and corruption against the NBC Executive Management team. Driven by the values of the Bank and need to maintain high standards of good corporate governance the Board of Directors of National Bank of Commerce initiated thorough investigations into all the issues raised by the whistleblower with a view of establishing the validity of the allegations for appropriate actions to be taken.