Cash Popote

Key Facts

 

Cash Popote

They don’t need an ATM card to withdraw money.

Did you know you can send money to friends and family even of they do not own an NBC Bank Account?

Sending money loved ones has now been made easier with NBC Cash Popote which allows you to send money to anyone, anytime.

Here’s How to Send and Receive Money

Kiswahili

Kupitia huduma ya NBC CASH POPOTE ni rahisi kumtumia pesa mtu yoyote hapa nchini hata asiye na akaunti  ya benki na akazitoa pesa hizo kupitia ATM yoyote ya NBC bila kuhitaji kadi.

Kutuma Pesa

  1. Ukifika kwenye ATM yoyote ya  NBC BANK, ingiza kadi yako na uchague 'Tuma PESA' au piga *150*55# ingiza namba ya siri kisha ingiza namba ya simu ya mpokeaji
  2. Ingiza kiasi cha fedha unachotaka kutuma
  3. Tunga nambari ya siri ya muda yenye  nambari 4 hadi 8 (ANGALIZO: namba hii

haipaswi kufanana na PIN yako ya ATM)

  1. Utapokea  risiti yenye nambari. Tuma  hiyo nambari kwa mpokeaji ikiambatana na

namba ya siri uliyoingiza hapo awali.

Kutoa pesa

  1. Ukishapokea ujumbe mfupi wa kutumiwa pesa kwenye simu nenda kwenye ATM yoyote ya NBC muda wowote
  2. Chagua huduma bila kadi
  3. Fuata maelekezo rahisi

Ni Rahisi na Salama

NBC,  BENKI YA TAIFA LA WACHAPAKAZI

To learn more about NBC Cash Popote, please visit Frequently Asked Questions

Frequently Asked Questions

Cash Popote

They don’t need an ATM card to withdraw money.

1) What is Cash Popote?
Cash Popote is a service that allows NBC customers to send money to anybody regardless of whether they have a bank account or not. Cash recipients will redeem the cash sent to them through any NBC ATM without requiring an ATM card.

2) Who can an NBC customer send cash to?
With Cash popote, an NBC customer can send cash to anybody:

  1. To another NBC customer
  2. To a customer of another bank
  3. To a person with no bank account at all

3) How can a customer send cash?
A customer can send cash to their friends and relatives by following the below simple steps

  1. Visit any NBC ATM, insert your card and select “Send Cash” on the menu
  2. Enter amount of cash you want to send
  3. Create money voucher PIN. This can be any 4 to 8 digits. The PIN number created should be different to the ATM card PIN number and will be used by the cash receiver as a secret code for redeeming their cash
  4. Enter reciever’s mobile number (money voucher ID will be sent directly to the customer)
  5. Receive a receipt an 8 digits money voucher ID
  6. Send the money voucher PIN you created on (c) above to the receiver. The receiver will use these details to withdraw cash sent to them

4) What is the maximum amount of cash that a customer can send in a single transaction?
The maximum amount of cash that a customer can send in a single transaction is TZS 200,000.

5) What is the amount of cash that a customer can send per day?
A customer can send up to 1M per day.

6) What is the cash sending charge?
The charge for each transaction is TZS 1,500. This charge is constant regardless of the amount that a customer wants to send.

7) How can someone redeem the cash sent to them?
The cash receiver will redeem the cash sent to them by visiting any NBC ATM and following the below simple steps:

  1. Without requiring an ATM card, press the cardless service option seen on all ATMs when in idle mode
  2. Enter the money voucher ID sent to you
  3. Enter the money voucher PIN sent to you
  4. Confirm the transaction and collect your cash

8) Is the cash recipient charged any money as they redeem cash sent to them?
No, cash recipient is not charged any money. They will withdraw all cash sent to them without being charged anything.

9) How many times can a cash recipient try inputting the money voucher PIN?
Cash recipient are allowed to re-try entering their money voucher PIN up to 3 times. If the recipient input an incorrect PIN three times, the money voucher will be locked and they will not be able to redeem it.

10) What happens if a money voucher is locked?
A locked money voucher cannot be redeemed and it will be credited back to the sender’s account.

11) How long does it take for a money voucher to expire?
Money voucher expires if the recipient does not redeem it in 7 days from the day it was sent to them.

12) What happens if a money voucher expires?
An expired money voucher can no longer be redeemed and it will be credited back to the sender’s account.

Kiswahili

Weka fedha kwenye akaunti yoyote ya NBC kupitita ATM zetu za kisasa masaa 24 siku zote. Kutumia huduma hii tembelea ATM ya NBC yenye kupokea fedha , chagua huduma bila kadi, Chagua kuweka fedha kisha fuata maelekezo rahisi mpaka mwisho.

HAUHITAJI KUJISAJILI

NBC, BENKI YA TAIFA LA WACHAPAKAZI