Product & Services, Benefits And FAQs

Products & Services

Debit Card

  • Internationally accepted Visa Platinum Debit Cards

Personal Account

  • Privilege Current Accounts
  • Foreign Current Account
  • Savings Account (Preferential interest rates)
  • Fixed Deposit

Loans

  • Tailored lending products with competitive interest rate.
  • Personal loan Up to TZS 75m.
  • Mortgage Financing  from
  • TZS 20m to TZS 500m
  • Free credit protection policy on Scheme loans

Channels

  • Priority service from all NBC Branches
  • Special  personalised customer service
  • Internet Banking
  • Mobile Banking
  • Contact Centre

Pricing

  • Differentiated Product Pricing
  • Free services

Insurance

  • Embedded Insurance Benefits (Free premium + higher cover)
  • Funeral and Accident cover..
  • The benefit limit is TZS 2,000,000 in the event of death due to an accident.
  • The benefit limit is TZS 4,000,000 cover in the event of a Disability due to an accident.

 

For full details on Private Banking Tariffs please view our

Benefits

Dedicate Service

  • Our customers asked for personalised service and financial advice, ensuring their banking needs and the needs of their family were tailored to their requirements.

Dedicated Customers Service Managers

  • As a Privilege Banking customer, you are able to access dedicated portfolio managers who you can rely on to assist you with your banking and financial needs. Our portfolio managers will work with you to understand your unique needs and provide guidance on financial planning.

Extended operating hours

  • Our customers requested extended operating hours so that they could do their banking at times convenient for them. Privilege Banking offers customers access to extended operating hours through the following branches:
  • HQ-Corporate, Samora, Sea Cliff, Mlimani City, Arusha and Mwanza, Industrial, Kariakoo, Mnazi mmoja, Ubungo  & Victoria Branch.
  • Monday – Friday: 08:30 – 17:00
  • Saturday: 08:30 – 14:00

Express counters

  • As a Privilege Banking customer, you gain access to express counter service in 11 branches country-wide. This ‘fast-track’ service means you spend less time banking, and more time living.

Outbound service team

  • Our dedicated Privilege Banking teams are able to meet with customers at a time and location that is convenient for them.

Contact centre

  • For all enquiries, please contact us at privilegebanking@nbctz.com Our services will be available from 8.00 AM to 5.00 PM from Mondays to Fridays and Saturdays from 8.30 AM to 12.00 AM. The service will remained closed on Sundays and all public holidays. However, Card services will be operational 24 hours.
  • NBC Contact Centre is ready to serve you and please call us at the following numbers: +255 768 984000, +255 22 5511000 and +255 22 2193000

Frequently Asked Questions

  1. Who are Privilege Customers?

    These are customers in retail banking with a monthly credit turnover of between TZS 5m – TZS 75m for non salaried individuals and monthly net salary of TZS 3.5m – TZS 7.5m for salaried individual. These are customers with unique retail product needs and wants. Their relationship with the bank can be of liability or assets accounts.

  2. Why should I come to NBC and not elsewhere?
    • NBC is a brand that customers can trust : Vast experience by having being a player in the market for the past 45 years plus .Also being a part of big global brands of Absa and Barclays 
    • Capacity - infrastructure, size, human & financial resources (structure of balance sheet), ATM, branch footprint & e-channel, real time online system.
    • Fast tracked processes
    • Excellent customer service.
  3. How do I subscribe to NBC Privilege Banking services?

    To subscribe a customer will need to just submit relevant documents and fill in a simple form. You can visit our Private Banking Centres at the following branches Corporate Branch, Samora Branch, Sea Cliff Branch, Mlimani City Branch, Mwanza Branch, Arusha Branch, Industrial Branch, Kariakoo Branch, Mnazi Mmoja Branch, Ubungo Branch & Victoria Branch.